Responsible Gaming
Winboost Casino is committed to providing a safe gambling environment for all UK players. As a UKGC-licensed operator, Winboost is required to implement specific responsible gambling measures and make them accessible to every account holder. Gambling is a form of entertainment; it should not be used as a source of income or a way to recover financial losses.
Account-Level Responsible Gambling Tools
Every Winboost Casino account includes a set of Winboost tools that players can activate immediately through the account dashboard without contacting customer support.
Deposit Limits
You can set a daily, weekly or monthly cap on the amount deposited into your Winboost account. Reductions to a deposit limit take effect immediately. Increases require a 24-hour cooling-off period under UKGC regulations, giving you time to reconsider before a higher limit becomes active.
Session Limits
Session limits restrict the length of individual gambling sessions. Once the time limit is reached, you are automatically logged out of the casino. You can set this under Account Settings at any time.
Cooling-Off Periods
A cooling-off period temporarily suspends your account for a defined number of days — from 24 hours to several weeks. During this time, you cannot log in, deposit or place bets. The period cannot be shortened once activated.
Self-Exclusion
Self-exclusion at Winboost closes your account for a minimum of six months. Once active, the exclusion cannot be removed during the selected period. When the self-exclusion ends, a cooling-off period applies before access is restored.
GamStop – National Self-Exclusion
Winboost Casino is registered with GamStop, the UK's free national self-exclusion scheme. If you register with GamStop, your exclusion is automatically applied to all UKGC-licensed operators — including Winboost — for the duration you choose: six months, one year or five years.
Register or check your GamStop status at gamstop.co.uk.
Support Organisations
| Organisation | Contact | Service |
|---|---|---|
| GamCare (National Gambling Helpline) | 0808 8020 133 | Free 24/7 helpline and online chat |
| BeGambleAware | begambleaware.org | Information, advice and support referral |
| GamStop | gamstop.co.uk | National self-exclusion from UKGC-licensed sites |
| Gambling Therapy | gamblingtherapy.org | Free online support in multiple languages |
Recognising Problem Gambling
Problem gambling at Winboost can develop gradually. Common signs that gambling may be causing harm include:
- Spending more money or time gambling than originally planned
- Chasing losses by placing larger bets to try to recover previous losses
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family or social responsibilities because of gambling
- Feeling anxious, irritable or preoccupied with gambling when not playing
- Hiding gambling activity from friends or family
If any of these apply to you, we encourage you to use the tools in your Winboost account, contact GamCare on 0808 8020 133 or visit BeGambleAware.org. All helpline calls are free of charge.
Protecting Young People
Winboost Casino is strictly for players aged 18 and over. Age verification is conducted on all accounts before any withdrawal is processed. We recommend that parents and guardians use parental controls to restrict access to gambling websites for young people. Free tools are available at GamCare.org.uk.
Reality Checks
Winboost reality checks are timed notifications that appear during a gambling session to remind you how long you have been playing and how much you have wagered. You can configure reality check intervals in your account settings. These pop-ups can be helpful for maintaining awareness of time and spending during a session.
Gambling should remain an enjoyable activity. If you ever feel that gambling is no longer fun or is causing problems, use the tools in your account or reach out to a support organisation at any time. 18+ | BeGambleAware.org | GamCare 0808 8020 133.