Privacy Policy
Winboost Casino collects and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what data we collect, why we collect it, how long we retain it and what rights you have over your information. By registering an account at win-boostcasino.com, you acknowledge that you have read this policy.
Data We Collect
When you register and use Winboost Casino, we may collect the following categories of personal data:
- Identity data — full name, date of birth, photo ID documents provided for KYC verification
- Contact data — email address, home address
- Financial data — payment method details used for deposits and withdrawals; we do not store full card numbers
- Transaction data — records of deposits, withdrawals, bets placed and bonuses claimed
- Technical data — IP address, browser type, device identifiers, login timestamps
- Marketing preferences — communication preferences you set in your account
How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Contractual necessity |
| Processing deposits and withdrawals | Contractual necessity |
| Complying with UKGC KYC and AML obligations | Legal obligation |
| Identifying and preventing fraud or problem gambling | Legal obligation and legitimate interest |
| Sending promotional communications (with consent) | Consent |
| Improving site functionality and user experience | Legitimate interest |
Data Sharing
Winboost does not sell your personal data to third parties. Winboost shares data only where necessary:
- Payment processors — to facilitate deposits and withdrawals
- KYC verification partners — to confirm identity as required by the UKGC
- Regulatory authorities — the UK Gambling Commission and law enforcement, where required by law
- GamStop — to operate self-exclusion checks required under UKGC licence conditions
Data Retention
Winboost account data is retained for a minimum of five years after account closure under UKGC anti-money laundering requirements. Where a legal obligation requires longer retention, Winboost retains data accordingly. Once the retention period expires, data is securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of data where no legal obligation prevents it
- Right to restrict processing — ask us to limit how we use your data in certain circumstances
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing carried out on the basis of legitimate interest
To exercise any of these rights, contact Winboost Casino support via the live chat or email address published on win-boostcasino.com. We will respond within one month as required by UK GDPR.
Cookies
Winboost uses cookies to operate the site and improve your experience. Full details of the cookies Winboost uses and how to manage them are set out in our Cookie Policy at win-boostcasino.com/cookie-policy.
Contact and Complaints
If you have a question about how Winboost Casino handles your personal data, contact our Data Protection Officer via the support channels at win-boostcasino.com. If you are unhappy with how we have handled a privacy matter, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.